Additional Terms for the Rewards Scheme
Last updated: 4 August 2014
This Additional Terms are additional terms and conditions which apply to HireWire and TES Prime ("Premium Recruitment Service") and should be read in addition to the General Terms & Conditions. This part of the terms and conditions applies to any Institution that had chosen to use the Premium Recruitment Service, brought to you by TES Global.
In the event of any conflict of the General Terms and Conditions, the terms of this Additional terms shall prevail over General Terms and Conditions.
Please read these Terms and Conditions carefully before ordering using this Website as your participation to the Scheme (as defined below) indicates that you agree to be bound by these Terms and Conditions.
TES Global has introduced a reward scheme based on repeat expenditure on recruitment advertising which accrues points as credits against future specific recruitment advertising upgrades.
The TES Rewards Scheme (the “Scheme”) awards points (the “Points”) against expenditure on recruitment advertising or recruitment activity with the Premium Recruitment Service placed by any eligible Institution.
Points awarded under the Scheme can be accrued and redeemed by the Institution in the form of credits against selected upgrades for vacancy advertising.
Eligibility & Exclusions
The Scheme is open to any Institution using the Premium Recruitment Service to place their recruitment advertising in a Publication or on the Website. For the purpose of this Service, a “Publication” shall mean the print or online channel of delivery of any advertisement that is the property or under the control of TES Global but excludes any recruitment advertising with the Times Higher publication and any publication or product which may in the future become associated with TES Global.
All advertisements of recruitment activity which are placed through the Premium Recruitment Service will be eligible to be awarded Points.
Points are normally awarded to an individual Institution on whose behalf the advertising is being placed.
Points may be awarded to a nominated individual where that nominee’s normal place of work is not in the operating premises of an Institution.
Any third party using the Premium Recruitment Service to place adverts on behalf of an Institution or group of Institutions will have points awarded to the individual Institutions.
In the case of a composite advertisement the number of Points awarded will be apportioned to each constituent Institution’s account according to their relative contribution of the total invoiced amount.
The Scheme operates its Points accounting period during the school year which runs from 1st September until 31st August the following year (“Academic Year”), e.g. from 1st September 2010 until 31st August 2011. Each subsequent annual period runs consecutively until such time as the Scheme’s period is amended or the Scheme dissolved.
Points awarded during an Academic Year will be redeemable during that same Academic Year. Bookings for advertisements made through the Premium Recruitment Service from 1st September 2010 will automatically be awarded Points that will be carried forward into the Scheme.
Points are the lowest and indivisible unit of measure of the reward that applies to the Scheme. Points will be rated at a financial value of 0.0625 points per British pound of spend on recruitment advertising. Points are only awarded where the advert is booked through the Premium Recruitment Service.
We reserve the right to change the rate at which reward Points are calculated at any time. Any changes to the rate will be updated in these Terms & Conditions 14 days prior to coming into effect and a notification placed at the top of date of change. We strongly advise you to regularly review these Terms and Conditions.
Points are awarded on the gross price paid by an Institution exclusive of any agency discounts. Points are only awarded against actual expenditure.
Points are not awarded against any elements of an advertisement or Service that is free.
Points are awarded only after invoicing and not at time of booking. For recruitment advertising this will ordinarily be on the Friday of the week of publication and no later than 7 days after publication.
These Terms & Conditions will not be updated for special promotional offers where the rate of Points is temporarily increased for a limited period of time.
Points are redeemed against specific advertisement upgrades.
Points credited to an Institution and only redeemable against advertising placed through the Premium Recruitment Service.
Points can only be redeemed against the following product upgrades:
Where an Institution has a balance of 250 Points or more and they purchase a Bronze online package they are entitled to an upgrade to a Silver online package.
Where an Institution has a balance of 500 Points or more and they purchase a Bronze online package they are entitled to an upgrade to a Gold online package
Where an Institution has a balance of 500 Points or more and they purchase a mono-colour recruitment print advertisement they are entitled to an upgrade to a colour print advertisement.
We reserve the right to alter or withdraw these redemption products with 28 days notice, provided by email to Institutions with non zero account balance.
Redemptions can only be claimed against Points that have been fully credited to an Institutions account. Once Points have been redeemed, the Institutions’ account balance will be reduced by the appropriate amount within 7 days.
Points cannot be used as full or part payment against advertisements.
Points are not awarded against the nominal value of any redemption product and may only be redeemed for an entire composite advertisement and not in part.
Points are awarded to an individual Institution and cannot be transferred.
Where an Institution merges or changes, a written request must be made to TES Global outlining the reason and background for change of state and details of the transfer. TES Global will, at its sole discretion, determine the appropriateness of transfer any outstanding Points balance. Any TES Global decision will be final.
In the case of federated Institutions or any type of Institutions grouping, Points will be allocated to an individual Institution only and Points cannot be transferred between Institutions within federated Institutions or Institutions groups.
At the end of an Academic Year, outstanding Points that have not been redeemed will be carried over to the following Academic Year. Any Points unused from the previous year will expire at the end of the following Academic Year, e.g. Points earned in the Academic Year: September 2010 – August 2011 will expire on the last day of August 2012. To redeem Points that are due to expire the advert must have appeared and been invoiced prior to the 31st August.
Points will be redeemable on a first in first out basis.
Institutions are able to check their Points’ balance on the loyalty details’ page of their Premium Recruitment Service account. Pending Points will not be shown. Pending redemptions will be shown, however this information is only updated at the end of each working day.
Queries on the Scheme
Customers with any queries relating to the Scheme can contact the dedicated Customer Service Number on 0203 194 3194, can email email@example.com or write to:
TES Rewards Scheme
TES Global Ltd
Red Lion Square
London WC1R 4HQ
We reserve the right to modify the Scheme at any time. Any modifications will be posted in these Terms & Conditions. We also reserve the right to withdraw the Scheme on 28 days notice. Notice will be updated on these Terms & Conditions and an email notification will be sent to all Institutions which have an account with a surplus balance.
We retain the right to exclude any Institution or its agent from participating in the Scheme. Any Institution or its agent excluded from the Scheme will have the right to request the reason for exclusion and thereafter may submit in writing an appeal against the exclusion. The outcome of an appeal will be at the sole discretion of TES Global and will be final.
Where an Institution is excluded, the Institution’s rewards account will be withdrawn and the balance brought down to zero, without any compensation or reimbursement.
Any abuse of the Scheme will result in the Institution or its agent being excluded. A list of actions deemed to be abusive may be requested in writing to TES Global at the address listed above.