Skip to main content

Additional Terms for TES Pro users

Introduction

This Additional Terms are additional terms and conditions which apply to the website: www.tespro.com. This Additional Terms governs the supply of the TES Pro paid subscription service (the “Subscription”) and should be read in addition to the General Terms & Conditions.

In the event of any conflict of the General Terms and Conditions, the terms of this Additional terms shall prevail over General Terms and Conditions.

Please read these Terms and Conditions carefully before ordering any Subscription from the website as your order indicates that you agree to be bound by these Terms and Conditions.

Account Setup

To use the TES Pro Service (the “Service”) you need to set up a TES Connect account and subscribe to the Service.

For payment our payment processors collect your billing information either upon initial registration or prior to the end of any available Free Trial (described below). All of this registration information is protected by our Privacy Policy, the most current terms of which are incorporated by reference.

File Storage & Confidentiality

After setting up your account and downloading our Software, you can select the Files you want to sync and/or store. You can change the Files you want to sync or store whenever you want. In order to make the Service available to you, we need your permission to sync and store your Files. Accordingly, you hereby grant TSL a license: (i) to use, copy, transmit, distribute, store and cache Files that you choose to sync and/or store; and (ii) to copy, transmit, publish, and distribute to others the Files as you designate, whether through the sharing or public linking features of the Service, in each case solely to provide the Service to you.

Your Files are encrypted and not accessible by third parties unless you elect to make them available to others through the Service. We respect the privacy and confidentiality of your Files, so we agree never to disclose your Files to anyone unless you instruct us to do so or a court orders us to disclose them, as provided in our Privacy Policy.

Content

TSL does not and will never claim ownership of any Content that is transmitted, stored, or processed in your account(s). We also don't control, verify, or endorse the Content that you store on the Service.

You hereby grant TSL and its contractors the right, to use, modify, adapt, reproduce, distribute, display and disclose Content stored on the Service solely to the extent necessary to provide the Service. You represent and warrant that: (a) you have all the rights in the Content necessary for you to use the Service and to grant the rights in this Section; and, (b) the storage, use or transmission of the Content doesn't violate any laws or these Terms.

You will: (a) be solely responsible for the nature, quality and accuracy of the Content; (b) ensure that the Content (including the storage or transmission thereof) complies with these Terms and any and all applicable laws, and regulations and (c) maintain appropriate security, protection and backup copies of the Content, which may include, your use of additional encryption technology to protect the Content from unauthorised access. TSL will have no liability of any kind as a result of the deletion of, correction of, destruction of, damage to, loss of or failure to store or encrypt any Content.

You must immediately notify TSL in writing of any unauthorised use of any (a) Content (b) any Account or (c) the Service that comes to your attention. In the event of any such unauthorised use by any third party that obtained access through you, you will take all steps necessary to terminate such unauthorised use. You will provide TSL with such cooperation and assistance related to any such unauthorised use as TSL may reasonably request.

Free Trials

Registered TES Connect users may have a free trial period, if offered by TSL, during which time the account can be used without charge (a “Free Trial”). TSL reserves the right to limit the eligibility and storage capacity for Free Trials. If you have previously used the Service on a trial basis or have previously paid for the Service, then you are not eligible for a Free Trial unless we determine otherwise. If you're eligible for a Free Trial, you will be charged at the end of the Free Trial unless you cancel the account prior to the end of the Free Trial. If you're not eligible for a Free Trial, you will be charged for your account upon subscribing.

YOU ACKNOWLEDGE THAT YOU MUST CANCEL THE ACCOUNT ON THE LAST DAY OF THE TRIAL PERIOD TO AVOID BEING CHARGED AFTER THE FREE TRIAL. FOR THE AVOIDANCE OF DOUBT THE DAY OF SUBSCRIBING TO A FREE TRIAL IS THE FIRST DAY OF THE TRIAL IF YOU HAVE NOT PROVIDED ANY CREDIT CARD INFORMATION UPON INITIAL ACCOUNT SETUP, THEN YOU MUST PROVIDE IT AND PURCHASE THE PAID ACCOUNT PRIOR TO THE END OF THE FREE TRIAL OR YOUR ACCOUNT WILL BE TERMINATED AT THE END OF THE FREE TRIAL PERIOD.

Subscription

Subscription Period. The subscription period is one calendar year. For Free Trials, the Subscription Period is for the duration of your Free Trial Period specified on the day of creating the subscription.

Subscription Fees. All subscriptions are subject to fees (“Subscription Fees”). For renewals, TSL will automatically charge your credit card the amount of the then-current fee, plus applicable taxes. All payments are non-refundable. To the extent that payment mechanisms are provided through third parties, you agree that TSL shall have no liability to you arising out of the acts or omissions of such third parties.

BY CREATING A SUBSCRIPTION YOU CONSENT TO ALLOW TSL TO CHARGE YOUR CREDIT CARD, EITHER DIRECTLY OR THROUGH ITS PAYMENT PROCESSORS, FOR THE AMOUNTS DUE FOR YOUR INITIAL SUBSCRIPTION PERIOD AND FOR ADDITIONAL SUBSCRIPTION PERIODS UNTIL YOUR ACCOUNT IS CANCELLED OR TERMINATED.

Renewals and Cancellations

Accounts subject to Subscription Fees shall automatically renew for the same Subscription Period unless you cancel in writing, by email or by telephone. You can cancel your account at any time by contacting customer services on the address listed in the Privacy Policy or emailing service@tes.co.uk or by telephoning +44 (0)203 194 3000. Cancellation will be effective one day after the subscription period. Please note that after you cancel your account, you will 7 days from the last day of the subscription period to remove all files (“Removal Period”). You will not be able to store or update files during the Removal Period and any files not removed will be securely deleted. You will not be entitled to a refund of any fees that you've paid

Use of the Service

To use the Service, you'll need to have a compatible computer or mobile device with Internet access and a supported web browser. Details of the minimum requirements for all supported web browsers are provided on signing-up to a Subscription. If you access the Service using a wireless data plan on your mobile device, you may incur increased charges from your wireless carrier. You are responsible for paying all wireless charges and for all equipment and other third party services you use to access Service. You must have all necessary rights to grant the licenses to TSL set forth in these Terms and you represent and warrant to TSL that you have such rights and that TSL's exercise of the licenses will not violate applicable law or infringe or violate the rights of any party. You understand and agree that the Service may include certain communications from TSL, such as service announcements and administrative messages, and that these communications are considered part of your subscription and you will not be able to opt out of receiving them. TSL may also send you promotional offers and news about TSL, but you can opt out from receiving those communications at any time unless you have a Free Account.

Usage

General Restrictions. The Service is provided for non-commercial use only. You may use the Service, on a non-exclusive basis, solely in strict compliance with these Terms and all applicable laws. Your account and any specific URL associated with your account are for your individual use only. You may not resell, transfer or share your account or any account features. You agree that you will not use the Service to disseminate any advertising, promotional materials, commercial activity or spam. You agree that you will not use the Software or Service to create, copy, store, transmit, share or distribute any Files, images, sounds, messages or other material which are obscene (as determined in TSL's sole discretion), harassing, racist, malicious, fraudulent or libellous, contain nudity, violate or infringe the rights of third parties, or expose TSL to any actual or potential civil or criminal liability. TSL reserves the right in its sole discretion to take any action that it deems necessary if you violate these Terms, including suspension or termination of your account.

Storage Limits. The default file storage capacity is 4 Gigabytes per subscriber irrespective of the subscription being full or trial. There is no limitation the number of files transmitted or stored file up to the total capacity available to a subscriber.

Service Limitations

TSL uses reasonable efforts to make the Service available 7 days a week 24 hours a day. However, TSL does not guarantee availability of the Service, shall not have any liability to you for any unavailability of the Service, and is under no obligation to provide you with maintenance, technical support or updates for the Software or Service unless provided in conjunction with your plan type and, if provided, in the manner as determined by TSL from time to time. We reserve the right to suspend access to your account if your use of the Service disrupts, impedes or otherwise negatively impacts the operation of the Service or the use of the Service by other customers.

License to Use the Service and Software

License. Subject to these Terms, TSL grants you a non-exclusive, non-transferable license when you set up a TSL account, to: (i) download and install the Software on devices within your possession and control, subject to limitations for Free Accounts and other device limitations as required by TSL from time to time; and (ii) use the Software to access and use the Service for your own use. Except for the foregoing license grant, these Terms do not grant you any rights to patents, copyrights, trade secrets, trademarks, source code, or any other right, title or interest in the Software or Service, ownership of which is retained by TSL and its suppliers, as applicable. Software updates are governed by these Terms. The Software is licensed, not sold, to you for use only under these Terms, and TSL reserves all rights not expressly granted to you. Elements of the Software may not be used separate from the Software as a whole unless subject to a license granting separate use. Except as expressly authorised in these Terms or allowed by applicable law, you may not use, copy, modify, reverse engineer, disassemble, decompile, modify, or transfer the Software, or otherwise attempt to derive the source code of the Software, or authorize any third party to do any of the foregoing.

Compliance with Laws. You agree to comply with any local laws and regulations regarding your right to download, install, import, export or use the Software and/or Service.

Term and Termination

Your rights to use the Service and Software are effective through the end of applicable Subscription Period. These Terms will terminate immediately without notice to you upon the posting of a new version of these Terms on the TSL website with notice to you (which you acknowledge that TSL may provide by any means, including without limitation, by posting on the TSL Site), in which case the new Terms shall apply to you; provided, however, that except for updates to the TSL Privacy Policy that do not decrease privacy protections afforded to you or for the addition of account features, no such change shall be effective until the renewal of your Subscription Period and provided further that TSL shall give you advance notice of any price increases and you will be charged, and agree that TSL may charge your credit card, for such increases unless you cancel your account or downgrade to a Free Account prior to the end of your then-current account Subscription Period, or (iii) your breach or failure to comply with any term or condition of these Terms. Further, TSL reserves the right to terminate these Terms and your account without prior notice and without liability to you upon requests by government and/or law enforcement agencies.

Upon termination, the licenses granted to you by TSL shall cease, you will not be able to access or retrieve any Files stored in your account, and you shall promptly destroy the Software or return the Software to TSL. If you terminate your account, you agree that TSL may keep your Files on its servers for reasonable time thereafter to enable you to easily renew if you so desire.

In the event of expiration or termination of your account, the representations made by you in these Terms shall survive such expiration or termination.


Subscribe to the magazine