Overall rating 4 out of 54.3 (4 ratings)
Last updated 28 February 2013, created 21 October 2011, viewed 6,010
A whole package of activities and worksheets along with lesson plans to teach about making a complaint. Very useful and the video is very funny as well.
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Excellent resource. thanks for sharing!!!
Really good resource, laid out well and learner friendly.
A lovely resource, funny as well!