pdf, 104.94 KB
pdf, 104.94 KB
pdf, 133.34 KB
pdf, 133.34 KB
Perhaps the most important skill connected with socialising is to ‘shut up and listen’. In practice, it can be very difficult to resist the temptation to turn every conversation into a conversation about what we consider the most interesting thing in the world, i.e. ourselves. The most skilful active listeners include nurses, social workers, psychotherapists and counsellors, so this lesson focuses especially on the techniques studied and used by these professionals.
Tes classic free licence

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