Desktop Support Technician
Chesterfield College
Derbyshire
- £20,148 - £26,143 per year
- Expired
- Salary:
- £20,148 - £26,143 per annum
- Job type:
- Full Time, Permanent
- Apply by:
- 22 April 2024
Job overview
Benefits include:
Local government pension scheme (employer contributes 20.2% of salary)
27 days’ holiday (rising to 32 days after 5 years) + 8 bank holidays + 3 extra set days
Retailer discounts, access to free legal advice and counselling services
(37 hours per week/52 weeks per year)
We are hiring a Desktop Support Technician (DST) to join our ICT Services department. This will backfill one of our three existing Technicians, who is progressing internally.
Our DSTs support staff and students at our Chesterfield and Derby sites. They also support apprentices and apprentice tutors who work remotely.
We support a variety of IT. This includes office computers and student computer rooms. Also, CAD & games-development computers, audio-visual and virtual-reality facilities.
We are a friendly department. We help each to deliver the best service we can to all staff and students.
We try to stop IT problems from happening. We do this by keeping software up to date and following written procedures. (This helps us to do tasks the right way every time). We also keep accurate records and write user-guides to help our customers.
To do well in this job, you should have customer-service experience. You should also have experience installing and repairing computers. You should be polite and helpful. You'll need to follow our procedures (guides) and update helpdesk tickets as you work, to keep customers informed.
We want to make our team more diverse. Please apply even if you don't meet every requirement on the Person Specification.
Please read the "Additional Information" for more details.
We are offering a choice of ways to apply for this role:
- By completing our online application form, at: http://www.chesterfield.ac.uk/jobs
- By emailing your CV and covering letter to: hr@chesterfield.ac.uk
- By emailing your CV to hr@chesterfield.ac.uk and asking to apply by phone. We will then contact you to arrange a time for an informal interview.
Closing date: 12pm 22 April 2024
Interview date: 02 May 2024
Applicants must have the right to work in the UK. An offer of employment at Chesterfield College will be subject to an Enhanced Disclosure carried out by the Disclosure and Barring Services.
‘Encouraging All Individuals to Develop Their Full Potential Through Education and Training’
Attached documents
About Chesterfield College
Chesterfield College is a highly successful and vibrant College based in North Derbyshire with excellent pass rates and high student success levels. Our location is key to our success in attracting students from north and south Derbyshire, Buxton, Derby and South Yorkshire and Sheffield. Our free College buses make Chesterfield College a highly accessible and affordable choice for over 8,000 full, part time or HE students every year.
We have over 700 courses to choose from catering for a wide range of learners including foundation courses, A Levels, Apprenticeships, vocational (work related) and professional qualifications, diplomas and degrees. Many of our students go onto to University, further study or straight in to work.
At the core of what we do is making our students as employable as possible, providing them with life and work skills to get into work and achieve life fulfilment hence our mission statement. Equipping you with the skills and knowledge for progression and employment.
The College received a 'Good' Ofsted report in 2013 with inspectors also commenting that several aspects of delivery and support are outstanding.
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