Formal Learning Manager

We are one of the world’s leading authorities on conflict and its impact on people’s lives - from 1914 through to the present day and beyond. Our collections are filled with personal stories and experiences, inspiring powerful and often conflicting emotions. We aim to share these stories with as many audiences as possible across the world in a way that engages and challenges them, increasing understanding of why we go to war and the effect that conflict has on people’s lives. In other words, we expect our stories to change the way people think about war.

We rely on our staff to help us achieve this aspiration. You should be able to demonstrate the skills and competencies set out below, but equally we are looking for people who believe in what we do and who we are, and can treat every colleague, customer or visitor with respect, courtesy and honesty. We expect our staff to work flexibly and with enthusiasm. These are the qualities that make IWM such an extraordinary place to work.

Purpose of the job

You will lead the Formal Learning team based at IWM Duxford which is part of National and International Learning & Engagement at IWM.

Key Duties

You will be expected to work independently as well as across different teams in order to contribute to and deliver the priorities of IWM - using your knowledge, skills, talent and potential to the best of your ability.

You will focus at all times on delivering excellent customer service, ensure value for money at all times while being professional, courteous and demonstrating the behaviours and attributes expected of all IWM employees. You will also adhere to all corporate standards, and use corporate systems as directed to ensure consistency of service, brand and operational standards.

You will be an experienced specialist in your area and take on broad responsibilities, working across departments effectively, working with individuals, partners and where appropriate volunteers.

You will be able to lead, manage and motivate your staff, partners and volunteers in order to get the best out of them

You will be able to identify and implement learning and development needs for both yourself and your team.

For a full job description and to apply visit www.iwm.org.uk . Application by CV will not be accepted.

Applications Close: noon, Sunday 23 August.
Interviews will be held on Friday 11 September.