docx, 17.17 KB
docx, 17.17 KB

This is a document I made for our more inexperienced staff who had some anxieties around parents evenings. It isn’t overly long to read and digest (it’s two sides of A4) so it didn’t cognitively overload them but they really appreciated it.

I emphasised that it was intended as a reference and a guide and they obviously weren’t meant to memorise all the responses (and also I explained how I couldn’t anticipate every scenario!) but it certainly helped ease their anxieties and make sure they were confident in their interactions (as well as communicating in the right professional tone etc.)

I got some great feedback from staff on it so I thought I’d share it and I hope it saves you some time in terms of producing something that staff can really use. I also found it a useful starting point for more experienced members of staff who perhaps needed a little reminder of the importance of interacting with parents friendly but in a professional manner, no matter how parents might present!

It isn’t exhaustive but it was really useful in terms of conveying to our staff the tone and manner we wanted them to communicate in, so I hope it’s just as useful for you too!

Thanks for taking a look :)

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