Students should be able to explain what is meant by the term customer service and the features of good customer service. Each activity aims to build upon students understanding of the importance of customer service in a business setting.
Learning Objectives
•To be able to define what is meant by ‘customer service’.
•To be able to explain the importance of customer service.
Included:
PowerPoint
Starter
Three Main Activities
Plenary
Lesson Plan
Endangered animals ICT lesson. Cross curricular lesson that gets students to:
To be able to insert data into a table.
To be able to format a table in a word processing document.
Differentiated activities and a range of ideas packed in to ensure an engaging and well paced lesson. PowerPoint, lesson plan, and pre-made excel activities included.
Worksheet that includes questions about artificial intelligence. The worksheet includes five questions that relate to artificial intelligence, what AI is able to do, and where AI is already currently being used.
This is a quick prep activity that could be used to structure a full lesson, as it asks students to go into detail when explaining their answers. After students complete the activity, the answers could be debated with the whole class.
An interactive escape room lesson that explores Belbin’s team roles. There are seven fun task cards that include activities relating to the nine Belbin team roles. The lesson provides a fun and interactive introduction to the importance of team work and how identifying key team member skills can increase performance.
Lesson Objectives:
• To be able to understand Belbin’s team roles framework
• To be able to apply Belbin’s team roles for team optimization
Included:
Seven task cards
PowerPoint with starter and plenary
Lesson Plan
Answer sheet for teacher
Answer sheet for students
An interactive escape room lesson about recruitment and selection. Easy to prep lesson, simply print the task cards off in advance. The lesson provides a fun introduction to recruitment and selection, and the various ways that businesses can recruit employees.
Included:
Five task cards to complete the escape room relating to recruitment and selection
PowerPoint with starter and plenary
Lesson Plan
Answer sheet for teacher
Answer sheet for students
Students should be able to explain about sustainability. Each activity aims to build upon students understanding of the importance of sustainability.
Learning Objectives
To be able to explain what sustainability is and what the three pillars are.
To be able to explain the 17 Sustainable Development Goals and gain understanding about a sustainable future.
Included:
PowerPoint
Starter
Two Main Activities
Plenary
Lesson Plan
Great bundle for teaching about customer service!
Included in this bundle are a variety of resources focusing on customer service. Each activity included in this bundle aims to build upon students understanding of customer service and why it is important.
Included:
Escape Room with PowerPoint & Clue Cards, & Answer Key
Customer Service - Multiple Choice Quiz
Customer Service - Full Lesson
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About this item
An interactive escape room lesson about sources of finance. Six fun task cards are included that explore both internal and external sources of finance. The lesson provides a fun and interactive introduction to the main sources of finance in business.
Included:
Six task cards to complete the escape room relating to sources of finance
PowerPoint with starter and plenary
Lesson Plan
Answer sheet for teacher
Answer sheet for students
About this item
Students should be able to explain how to calculate changing home currency into a foreign currency. Each activity aims to build upon students understanding of what exchange rates are and how to calculate changing currency.
Learning Objectives
• To be able to explain what exchanges rates are.
• To be able to explain how to calculate a variety of exchange rates.
• To be able to change back to the dollar from another currency.
Included:
PowerPoint
Starter
Three Main Activities
Plenary
Lesson Plan
An interactive escape room lesson that explores market research. There are seven fun task cards that include relating to primary and secondary research.
Lesson Objectives:
• To be able to identify what is meant by ‘market research’.
• To be able to explain what is meant by primary and secondary research with given examples.
Included:
Seven task cards
PowerPoint with starter and plenary
Lesson Plan
Answer sheet for teacher
Answer sheet for students
Worksheet that includes questions about career planning and development. The worksheet includes five questions that encourage students to think about their career and the steps they need to take to achieve their career goals.
This is a quick prep activity that could be used to structure a full lesson, as it asks students to go into detail when explaining their answers. After students complete the activity, the answers could be debated with the whole class.
Escape room activities that are the perfect supplement for any computer science course!
An interactive escape room lesson that introduces students to the topic of ‘digital footprints’. There are six fun task cards that include activities relating to the importance of understanding what your digital footprint is, and how to make sure you stay safe online.
Lesson Objectives:
• To be able to define the meaning of ‘digital footprint’
• To be able to explain the importance of our ‘digital footprint’
Included:
Six task cards
PowerPoint with starter and plenary
Lesson Plan
Answer sheet for teacher
Answer sheet for students
Students should be able to identify the meaning of ‘market research’ and be able to explain what is meant by quantitative and qualitative research and data. Each activity aims to give students a basic understanding of different types of research that can be carried out, and the advantages and disadvantages of choosing each method.
Learning Objectives
To be able to define what is meant by ‘market research’.
To be able to explain what is meant by quantitative and qualitative data.
Included:
PowerPoint
Starter
Three Main Activities
Plenary
Lesson Plan
Interactive escape room lesson for teaching about the marketing mix and the 4 p’s. Easy to prep lesson, the task cards simply need to be printed in advance. This lesson provides a fun introduction to the various elements of the marketing mix and how they apply to business.
Included:
Five task cards that focus on the key terms relating to the marketing mix and the 4 p’s.
PowerPoint with information explaining the purpose of the marketing mix.
Lesson Plan explaining different teaching activities that could be used.
Answer sheet for each activity that is included in the lesson.
Students should be able to explain what is meant by the term ‘personal finance’ and understand the importance of financial literacy. Each activity aims to build upon students understanding of the different types of payments, and the benefits and limitations.
Learning Objectives
•To be able to explain how we can take care of our personal finances.
•To be able to understand the functions of money and methods of payment.
Included:
PowerPoint
Starter
Three Main Activities
Plenary
Lesson Plan
An interactive escape room lesson that introduces students to what is meant by Maslow’s hierarchy of needs. There are seven fun task cards that include activities relating to each of the five levels of Maslow’s hierarchy of needs.
Lesson Objectives:
• To be able to define what is meant by the term ‘Maslow’s hierarchy’.
• To be able to explain the key features of Maslow’s hierarchy.
Included:
Seven task cards
PowerPoint with starter and plenary
Lesson Plan
Answer sheet for teacher
Answer sheet for students
Great bundle for teaching any unit featuring business ethics and corporate social responsibility!
Included in this bundle are a variety of resources focusing on what is meant by ‘corporate social responsibility’ and why organizations are choosing to be more ethical and socially responsible. Each activity aims to build on students understanding of ways businesses can become more ethical (working conditions, recycling, carbon emissions, etc).
Included:
Escape Room with PowerPoint & Clue Cards, & Answer Key
Business Ethics (Corporate Social Responsibility) - Full Lesson
Business Ethics Homework
If this bundle was helpful, please leave a review!
About this bundle
Easy to prep lessons that introduce students to leadership styles and build on their understanding. The lesson provides a fun introduction to laissez-faire leadership, autocratic leadership, and democratic leadership.
Both the escape room lesson and doodle note activity provide a fun and interactive introduction to leadership styles and provide a solid foundation to the topic. The multiple choice quiz provides quick and easy to mark assessment to assess students understanding. All of these lessons are easy to prepare and just require printing, however they could be used digitally.
Included:
Escape room with powerpoint and activities
Multiple choice quiz with answer key
Leadership styles doodle note activity
Leadership Styles - Word search
Leadership Style - Printable Activity
Leadership Styles - Full Lesson
Leadership Styles - Note Taking Video Activity with Questions!
An interactive escape room lesson that explores the purpose of project management. There are seven fun task cards that include activities relating to what is meant by ‘project management’ and the key features of project management.
Lesson Objectives:
To be able to define what is meant by ‘project management’.
To be able to explain the features of project management.
Included:
Seven task cards
PowerPoint with starter and plenary
Lesson Plan
Answer sheet for teacher
Answer sheet for students